Operations & Product Analytics

Jason K Hanani

I improve how multi-market platforms operate through structured diagnostics, system-level redesign, and cross-functional execution.

Reality over
Theory.

Measurable results delivered across platform operations.

€1.5M+Quantified Impact Delivered

Unit Economics Correction

Realigned shipping fee logic with cost structure.
€520K annual cost savings

Retention Mechanism Launch

Transformed return flow into retained revenue.
€695K revenue preserved

Routing Logic Automation

Eliminated manual configuration bottlenecks at scale.
60% reduction in route activation lead time

AI Support Automation Rollout

Expanded 24/7 self-service coverage without additional headcount.
68% ticket deflection

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